Location

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

To handle all administrative duties as required by the Managing Director, Resort Manager, and the Executive Office. 

Responsibilities

• Assistant to the Managing Director and Resort Manager; secondary support to the Executive Committee.
• Extensive administrative duties and responsibilities; communication and distribution of daily/weekly/monthly reports and correspondence to corporate office and ownership, operation procedures, handling confidential material and information, daily distribution of the mail, daily check deposit of accounts receivables.
• Responsible for obtaining signatures of approval for all internal and external routing of check requests, expense reports, project expenditure approval forms (PEA), and other confidential correspondence as necessary, and distribute in a timely and efficient manner.
• Manage schedules for Executive Committee and ensures that all directors and managers receive messages and appointments in a timely manner.
• Manage day-to-day guest relations and corporate guest relations, all external guest correspondence and internal communications; including Daily Medallia Reports, ELMER, Synergy input and Reports, and Guest Alerts.
• Maintain guest relations files and ensures that all information is included in file, i.e. guest correspondence, letters, fax, emails, information, guest folios, gift certificates, etc.
• Maintain Gift Certificate Log to include value, purpose, date issued and date redeemed.
• Coordinate all travel arrangements including; reservations, transportation, golf, amenities, and in-house meetings and events for VIP’s, corporate and ownership visits.
• Maintain reader files for upcoming meetings, VIP guests, meetings and events, etc.
• Maintain hotel licenses, permits, contracts and certificates of insurance.
• Maintain Communications for all managers and supervisors; including ordering, coding and billing.
• Involved in Human Resources events and activities’ committees within the resort.
• Perform other duties as assigned by Managing Director and Resort Manager. 

Qualifications

• Minimum of 3 years experience or similar Executive Assistant experience highly preferred
• Education – Associate Degree preferred
• A high degree of professionalism is required
• Experience working in a hotel environment required
• Skills: Proficient in Microsoft Office Suite ( Word, Excel, PowerPoint and Outlook)
• Must have the ability to maintain strict confidentiality
• Must be able to manage multiple priorities
• Must be able to type a minimum of 60 wpm.
• Must have excellent and professional written and verbal communication and administrative skills
• Must be highly organized and have the ability to multi-task and shift priorities as needed
• Must have the ability to work extended hours when needed
• Must be able to work independently with minimal supervision

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.